What types of products do you offer?
Playaas Culture specializes in a stylish selection of men's apparel, featuring top brands such as Adidas and Antony Morato. Our collection includes comfortable sweatshirts and sophisticated cardigans designed to elevate your wardrobe for any season.
What materials are used in your apparel?
We prioritize quality materials in our products to ensure durability and comfort. Our apparel is crafted from high-quality fabrics that provide both style and functionality, suitable for various occasions.
How do I choose the right size?
To select the appropriate size, we recommend referring to our size guide available on the product pages. This guide provides detailed measurements to help you find the perfect fit based on your body dimensions.
What is your return policy?
While specific return policies are not detailed here, we encourage customers to review our return policy on the website for comprehensive information regarding returns, exchanges, and eligibility criteria.
How can I contact customer support?
Customer support can be reached through the contact form on our website. We strive to respond to inquiries promptly, typically within 24 to 48 hours, ensuring that your questions are addressed efficiently.
Do you offer international shipping?
Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information.
Are there any care instructions for your apparel?
To maintain the quality of our apparel, we recommend following
Can I cancel my order?
You can cancel an order that does not contain embroidery only if it has not entered the shipping process. It is often too late to cancel an order because we start processing the order for in-stock items within 24 hours. Once an order has been processed and it’s too late to cancel, you will need to return the item.
You can cancel an order requiring embroidery services only if it has not entered the production process. If an order has reached this process it is too late to cancel and the purchase will be final. To request an order cancellation, call our customer care department at +447598651318. 9:30 am to 6 pm (EAST Time), Monday through Friday
Do you ship outside of U.K.?
Playaasculture.co.uk accepts orders with billing addresses in the UK or you can pay through our PayPal option at checkout.
What is the return policy?
If you are unsatisfied with you purchase and have your original receipt or packing slip, we will gladly issue a refund within 15 days of the purchase. Without a receipt or packing slip, you will receive an exchange or rewards points in the form of a gift card. Refunds for items returned after 15 days of original purchase date will not be accepted. All items must be unworn, unwashed and in new condition to be eligible for a refund, merchandise credit points or an exchange. All return shipping charges must be prepaid. If the return items are damaged during shipment, a refund may be issued in the form of a gift card. If you receive a defective item, the wrong item or the wrong quantity, please contact us immediately .......... We will resend the correct item to you and refund the return shipping costs due to our error. These items may only be exchanged for the same item that originally ordered.
Clearance items – all sales are final on clearance items. No refunds, merchandise credits or changes will be given by Playaasculture.co.uk Any discount received as part of any promotion will be forfeited if the full price item is returned. Shipping and handling fees, including those to ship hats back playaasculture.co.uk, are non-refundable. On a case by case basis, we will issue credit points for reasonable and customary freight charges. (Up to £4.99). If the returned item is defective or miss-shipped, please include a postal receipt in your return package. Mail your item to our Customer Care Department Customer Care Department Playaasculture.co.uk.
What is exchange policy?
When requesting an exchange, we cannot guarantee that the replacement items you wish to receive will be available at the time your request is processed. We highly recommend that you simply return the item(s) you wish to exchange and place a new order for the replacement item(s) on our website. By doing this, you will receive your new item(s) faster and with a much better chance that they will be in stock.
How can I pay for my order?
You can pay by American Express, Visa, Master Card, and PayPal.
What is my size?
Size charts are available at the bottom of the main page.
What is order process?
We authorise your card at the time that you place your order. This simply means that your bank will confirm that there is funding for your purchase. This takes a few days to drop We’ll collect payment only at the time that we ship your order. So, if for some reason we are unable to ship your order, we won’t charge you at all (and we’ll do our best to let you know that quickly!) If you see any anything that looks unusual or a charge that you don’t recognise Check your order history at My Account. Look for orders that recently shipped.
If you still don’t recognise the charge, give us a call and we’ll work with you to resolve it.
Please contact us via the form below and let us know how we can improve your membership experience or if we can be of any further assistance. We look forward to hearing from you. playaascultureltd@gmail.com call +447598651318
I have a question that is not listed on this page? You can simply send email to us to playaascultureltd@gmail.com or call +447598651318
the care instructions provided on the garment labels. This typically includes washing in cold water and avoiding harsh detergents to preserve fabric integrity.
Do you have a loyalty program or discounts?
We periodically offer promotions and discounts. To stay updated on our latest offers, we recommend subscribing to our newsletter or following us on social media platforms.